We do things the old fashioned way: We listen to our clients and get a thorough understanding of their needs and goals before we make any recommendation for change.
Each relationship and situation is different, but forming a new client relationship would likely include the following steps:
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1. Initial Phone Call: We would like to spend some time with you on the phone to listen to your questions and interests. We can then describe our services and set up our first meeting.
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2. "Second Opinion" Meeting: Our first meeting is a chance for us to get to know each other. This is where we share with you our background, strengths and experience, and where you share with us the details of your current situation. During this meeting we will gather enough information to complete our action checklist, which is our way of pointing out the most important things you should do to preserve your portfolio and meet your goals. This checklist will be presented to you at our next meeting.
We also like to call this our “tell it like it is” meeting. Our responsibility to you is to tell you the truth, good or bad, so you have enough information to make wise decisions.
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3. "Action Checklist" Meeting: Using the information you provided, we prepare a personalized action checklist and written recommendations for what we think are the most important steps you should take to improve your position. We will go over this in detail with you in our second meeting, fleshing out any additional helpful information. This checklist is yours to keep regardless of whether you hire us to complete any of the steps. By the end of this meeting, we should each have enough information to guide us as to whether a further relationship is warranted. If we choose to work together, we will move on to the next step, which is often handled in the same meeting.
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4. Development & Implementation of Wealth Management Strategy:
For this, we explain our recommendations for consolidating your existing investment accounts into accounts we will manage for your benefit. We will discuss the available third-party custodians and determine the appropriate investment models for your growth and safety requirements. We will coordinate and collaborate with any other advisors that are part of your wealth picture, such as your accountant and insurance professional. We will organize the required paperwork to create your management accounts, see that the accounts migrate smoothly, fund your estate planning vehicles with your new accounts and any other assets left out and coordinate your entire investment and estate plan.
Once you have delegated to us the responsibility for managing your investment accounts, ongoing communication between us is a top priority. Your questions are welcome at all times, and we will begin providing you with detailed investment progress reports.
If you would like to meet with us to learn more about how we put our clients first, or for a valuable second opinion, we invite you to contact us.
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